Member Testimonials

SMG are a friendly, professional buying group who represent a broad collection of retailers and are very supportive of British manufacturers.

As a manufacturer who supplies carpet to a number of SMG members we appreciate the feedback from SMG about the members they believe are most aligned to our brand and would benefit our products being showcased in their stores. It enables us to get a different perspective than our own view and as such build a plan that maximizes sales of our products. This communication and the relationship we have developed with SMG is a major benefit to our collective business.

Working with SMG and their members is an easy fit alongside Westex. Their knowledgeable retailers and SMG great marketing efficiency, ensures that our joint promotional activity is promoted and discussed regularly within the member stores.

Independent retailers can retain their own identity, promote leading brands, whilst enjoying all the benefits and buying power that being part of SMG provides.

SMG are a group that interacts well with both manufacturers and retailers alike.  Their professional approach enables manufactures to help retailers get the best out of the products they sell.

Ulster and SMG have enjoyed a long and mutually beneficial relationship. SMG's forward thinking and progressive attitude makes them a great buying group to work with. The team are always on hand to help and advise. Our recent sq.m promotion was effective thanks to the cooperation between Mike, Linda and the rest of the team and the sales team at Ulster.

Our relationship with SMG and its members is valuable and very important to us. We have built strong relationships with its members which in turn has led to many years of trading with each other.   SMG understands and appreciates the value and quality in our products and we thank them and its members for their support and look forward to working with them for many more years to come.

It’s a no brainer. Great promotions. Get carpets from most manufacturers direct. Excellence Rebates scheme.  Nice Friendly staff at SMG.

We find the SMG Group invaluable to our business. A major plus has been increased profits from member’s preferential rates and rebates, and suppliers’ benefits for things like card machines and employment advice. The range of services with SMG is so wide ranging and perfectly supports small businesses like ours. Of course they also have some of the most helpful, efficient and professional staff too! We wouldn’t be without SMG, worth every penny of our membership.

SMG offer our retail business the perfect support package required, from negotiating highly competitive supplier prices on our behalf, to providing a whole host of other services including discounted business insurance, energy rates, waste management, credit card terminal packages and so much more. Our decision to join SMG was a total ‘no brainer’, as their comprehensive support package not only assists with the smooth running of our business, but ultimately helps to deliver higher margins and greater all round profitability. The highly experienced team at SMG have a real understanding of what a true working partnership should be. We know...

Being a member of SMG has been invaluable to us over the years.  From the obvious financial advantages to the excellent Central Purchasing facility (Orderlink) and we don’t understand why all good flooring retailers are not desperate to join!

The main reason we joined SMG was for the business support – being a small business starting up having that support was invaluable. The credit card rates, energy solutions and phone rates have saved us much more than the modest annual membership fee and receiving the rebates is the icing on the cake!

My father joined the Group in 1998 for the many benefits it gave him.  There are business support benefits like the credit card rates and cheaper insurance and then there are the product advantages – discounts and rebates.  I don’t want to have accounts all over the place – it’s just more admin – I want to deal with one contact and be able to access all the products I need.

I would definitely recommend joining SMG – it’s such a little cost for the amount you can save.  For us in particular Orderlink is a huge benefit, being able to access SMG Approved Suppliers and Manufacturers through this service is brilliant.

For minimal cost, time & effort and most importantly no requirement for you to change our business there are huge benefits to be had in terms of prices, rebates and business support.

Why wouldn’t you join SMG?  For very little outlay and without being tied in with contracts you can access such a large range of products at very advantageous prices. You make your membership money back with the first few orders.  Your business will definitely grow with SMG Membership.